1. Identity of the Data Controller
Legal name: Vethia Inc.
Address: Kocatepe Mah. Olcay Sok. No: 7, 34045 Bayrampaşa / Istanbul, Türkiye
E-mail: info@vethia.com.tr
Phone: +90 532 287 04 87
2. Categories of Personal Data Processed
- Identity: first and last name.
- Contact: e-mail address, phone number, clinic / institution name where applicable.
- Transaction security: IP address, browser data, access logs, session cookies.
- Request / complaint: the content of the message you send through the available channels.
No special-category data is collected through the website. Animal-health data processed under our laboratory services is covered by a separate service agreement and notice.
3. Purposes of Processing
- Responding to your contact requests,
- Providing information about our services,
- Ensuring the security of the infrastructure and mandatory log retention,
- Fulfilling legal obligations,
- Improving content and user experience through anonymised statistics.
4. Recipients and Transfer Purposes
Your personal data is transferred only to the extent required by the processing purposes: to corporate suppliers of hosting, e-mail and security infrastructure (acting as data processors) and to competent public authorities where legally required. We do not share personal data with any third party for advertising or marketing.
Cross-border transfer occurs only when e-mail traffic traverses a foreign mail server, and only under the framework of KVKK Art. 9 / GDPR Chapter V.
5. Method and Legal Basis of Collection
Personal data is collected electronically when you reach out via the mailto: or tel: links on the site. Access logs and essential cookies are collected automatically.
- KVKK Art. 5(2)(f) / GDPR Art. 6(1)(f): legitimate interest in responding to communications directed to us.
- KVKK Art. 5(2)(ç) / GDPR Art. 6(1)(c): legal obligation to retain access logs under Law No. 5651.
- KVKK Art. 5(1) / GDPR Art. 6(1)(a): explicit consent for any marketing / analytics cookies (none currently active).
6. Your Rights under KVKK Art. 11 / GDPR Arts. 15–22
- to learn whether your personal data is being processed,
- to request information if it has been processed,
- to learn the purpose of processing and whether data is used in line with that purpose,
- to know the third parties (domestic or international) to whom data has been transferred,
- to request correction of incomplete or incorrect data,
- to request erasure or destruction under KVKK Art. 7 / GDPR Art. 17,
- to require notification of the above to third parties to whom data has been transferred,
- to object to outcomes against you produced solely by automated processing,
- to claim compensation where unlawful processing causes damage.
7. How to Apply
To exercise your rights, send your request — with identity-verification documents — to info@vethia.com.tr (using a secure electronic signature) or in writing to the address in §1. Requests are answered within 30 days under the Communiqué on Procedures and Principles of Application to the Data Controller.